Shipping policy
Order Processing
All orders are processed within 1–4 business days. (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- U.S. Orders: 3–7 business days
- International Orders: 7–21 business days (depending on location)
Please note that delivery times are estimates and may vary.
International Shipping
We offer international shipping to select countries.
- Shipping rates are calculated at checkout
- Customers are responsible for any customs duties, taxes, or import fees required by their country
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Shipping Delays
While we do our best to ensure timely delivery, BEAR10 is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing
Incorrect Address
Please double-check your shipping address at checkout.
BEAR10 is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice a mistake, contact us immediately at bear10gear@gmail.com and we will do our best to help before the order ships.
Lost or Stolen Packages
Once a package has been marked as delivered, BEAR10 is not responsible for lost or stolen items.
If your package is missing, we recommend contacting the shipping carrier directly.
Questions
If you have any questions about your order or shipping, please reach out to by using the contact form on our website.